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Case Study
The Practice Manager of the Natural Therapy Clinic had been wanting to purchase
some practice management software for a while. However there were some key
factors that made her and her colleagues reluctant.
For example they felt that the cost was often far too much and that the
software administration was too complicated. They didn't want to have to
administer servers and install software. They didn't want to have to perform
daily backups. After all, they are therapists and not IT administrators.
They wanted a system that took care of all of that for them. They also wanted
their staff to be able to log onto the system from their homes and other places
of work. They didn't want to be hit by hidden costs, such as paying extra for
increasing the number of therapists and users.
Of course they still wanted all the usual essential practice management
functionality. Therapist scheduling, appointment reminders by text and email,
marketing text messaging and email services, client invoicing, cousrse and
class bookings etc. They also wanted features that would also help their
resident beauty therapist to manage and rebook multiple-therapy appointments
easily.
A friend told them of Smooth Clinic Diary, the sister company of the
long-established and highly regarded Clinic Appointments Ltd. The practice
manager decided to try the system as they would only be tied into one month.
After signing up online they were given instant access to their account.
They were impressed with the online help and the helpdesk support on offer.
Within a few minutes they were up and running and setting up the account. They
have now been using the system for 6 months and agree that it has made their
clinic so much more efficient. Everyone now has more time to spend on
treating and marketing their therapies rather than doing admin work. And all for a fraction of the cost of some practice management software.
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